At The Famous Jackets, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your information when you shop with us online. By using our website, you agree to the terms outlined here.
Information We Collect
When you place an order or register on our website, we may collect the following details:
- Full legal name
- Valid email address
- Delivery address and postal code
- Phone number
- Demographic details (when relevant)
- Order history and preferences
This information is required to process your order and provide a smooth shopping experience.
Why We Collect Your Information
We use your information for:
- Processing and completing purchases.
- Delivering products to the correct address (your name, address, and phone number may be shared with trusted courier partners like DHL or FedEx).
- Improving our website, products, and services through customer feedback.
- Sending important updates about your orders and occasional promotional offers (if you have opted in).
We do not sell, trade, or rent your personal information to third parties under any circumstances.
Data Security
We take data protection seriously. To ensure your personal information is safe:
- All transactions are processed through a secure SSL-encrypted server.
- Payment details (credit/debit card, PayPal, etc.) are securely handled by certified payment gateways.
- We do not store sensitive details such as card numbers, PINs, or social security numbers.
- Limited information (email, delivery address, order history) is retained in secure, authorized systems to make future purchases easier.
Third-Party Sharing
Your personal data is only shared when necessary:
- Courier services: To deliver your products.
- Payment processors: To authorize and complete transactions securely.
We will never transfer or disclose your information for marketing purposes without your consent.
Your Rights
As our customer, you have the right to:
- Request access to the information we hold about you.
- Request corrections to inaccurate details.
- Request deletion of your data, subject to legal and contractual obligations.
To exercise these rights, please contact us via email.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is used, you can reach us at:
Business Name: The Famous Jackets
Phone: +44 741 346 6959
Email: sales@thefamousjackets.co.uk
Physical Address: 80 Wensleydale Ave, Ilford IG5 0NB, UK
Operating Hours: Monday to Saturday | 09:00am – 06:00pm (GMT)
Thank you for choosing The Famous Jackets.